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Frequently Asked Questions


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FAQ's...

Please note that due to the current government guidelines regarding the Coronavirus crisis, I am not able to offer face to face counselling at this time.

I am still able to offer online or telephone sessions.


How much do you charge per session?

My current rate is £45 per session. I do offer some concessions for those on low income, key workers and students. Please get in touch if you would like to know more about this.


How long are sessions?

50 minutes.


Do I need to book a block of sessions in advance?

You don't need to book a block of sessions in advance, however if you would like to do so, this can be arranged. 


How can I pay for my sessions?

Sessions are payable at the time of booking and payment can be made via bank transfer. Receipts or invoices can be made available on request.


What is your cancellation policy?

Sessions are payable at the time of booking and if a session is cancelled with more than 24hrs notice, it can be rescheduled. Sessions cancelled within 24hrs or non-attendances are counted as missed sessions and charged at the full fee.


Will you tell me how many sessions I will need?

No - this is entirely your choice. Some clients will attend one session and for them, that is all they need. For others, the work may be longer term - I will never say to you what I think you need. Some clients like the same day and time each week, others prefer fortnightly or monthly check-ins and some clients work shifts, so I try to be as flexible as I can when offering appointments.


Do you offer evening and weekend appointments?

I do offer some evening appointments however I do not offer appointments on the weekends.


What can I expect from my first session?

During our first session, I will begin by gathering some information about you. We will then have a discussion about what brings you to therapy and how you would like me to help you. 


First sessions are usually quite informal and are more of a getting to know each other and for you to get an idea as to whether you feel I would be the right therapist for you to work with moving forward.


If you would like to know more about the process of therapy before getting in touch, please visit the BACP website as they offer a valuable insight into what you can expect from therapy. You can access their information here... https://www.bacp.co.uk/about-therapy/what-happens-in-therapy/


When will I start feeling better?

Some clients feel better after the first session, getting things off their chest and sitting with someone who is not judging them, where they are free to express however it is they may be feeling and what they may be thinking. For others, as the relationship develops along with the trust, it is not uncommon to feel worse initially, particularly when exploring certain subjects, as we may be exploring unresolved feelings or issues.  T


Can you fix me or a particular issue I am having?

My job is not to 'fix' but to support and assist you in finding your own answers. I believe that you are the expert on yourself, and often when we experience prolonged periods of distress, we can forget what we know and what we are capable of. With time and exploration, my job is to help you find these answers collaboratively. Therapy is not something that is done to you but in collaboration with you.


Can I contact you between sessions?

I am only contactable in between sessions for the purposes of cancelling or rescheduling a session. Bookings, cancellations and all communication is done via telephone or email and I am contactable between the hours of 9am-5pm Monday to Friday. If you contact me outside of these hours, I will respond as soon as I am back in the office. Please leave a voice message if you call with your name, number and a good time to call you back and I will endeavour to do so as soon as possible.


If you are in crisis, please call the NHS on 111, the Samaritans on 116 123 or if you are in immediate danger, please call 999 or take yourself if you can, to your nearest A&E department.